Job Title: Lead Delivery Manager
Our client is a privately held UK technology consultancy in Leeds. They partner with large, complex organisations - particularly within the public sector and regulated industries - to deliver technology-led transformation. Their work focuses on improving services for customers, employees, and citizens through modern delivery practices, strong engineering capability, and outcome-driven change.
Job Description – Lead Delivery Manager
Lead Delivery Managers are experienced delivery professionals responsible for the successful end-to-end delivery of complex client engagements. They lead mid-to-large scale initiatives and provide leadership across teams and client environments. They champion agile ways of working, applying agile principles pragmatically across diverse contexts while promoting a culture of continuous improvement and high performance.
They set and model what good delivery looks like - both internally and across client engagements - while mentoring others and contributing to the development of delivery capability within the organisation.
Key Responsibilities
- Delivery Ownership - You will take end-to-end ownership of medium to large client engagements from initiation through to completion.
- Delivery Oversight - You will maintain control across scope, quality, time, and cost throughout engagements.
- Client Relationship Management - You will build trusted, transparent relationships with clients, acting as a key point of contact for delivery.
- Team Enablement & Continuous Improvement - You will act as a servant leader, enabling teams to perform at their best by removing blockers and fostering a supportive environment.
- Collaboration -You will work closely with engineers, architects, testers, product owners, and business analysts to ensure cohesive delivery.
- Commercial Support - You will contribute to presales activities, client proposals, and bid development. You will attend client pitches, support delivery planning and budgeting, and provide forecasting and resourcing input to ensure engagements are commercially and operationally viable from the outset.
Required Skills
- Strong understanding of agile methodologies and ability to tailor them to different environments
- Excellent risk management skills, including early identification and mitigation of delivery risks
- Strong commercial awareness and ability to align delivery with business and client objectives
- Experience managing dependencies across complex, multi-team environments
- Proven ability in roadmap planning across multiple initiatives
- Strong prioritisation skills in ambiguous and fast-paced settings
- Servant leadership approach focused on empowering teams
- Excellent stakeholder management skills, including engagement with senior and executive stakeholders
- Strong communication skills across technical and non-technical audiences
- Experience managing budgets, forecasting, and financial tracking
- Hands-on experience with tools such as Jira, Azure DevOps, or similar delivery platforms
- Strong conflict resolution skills and ability to navigate complex delivery challenges
- Experience coaching and mentoring delivery professionals
- Skilled in facilitating workshops, retrospectives, and stakeholder sessions
Desired Skills
- Experience delivering engagements involving Cloudflare technologies
- Experience working in public sector environments, including governance, procurement, and compliance frameworks
